Cocoon Care - FAQs

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

It depends on where you are.

Metros: please allow 2 to 5 working days for the courier to be delivered.

Non-metros and interiors: please allow 2 to 10 working days for the courier to be delivered

Package tracking link will be shared to you by our courier partner through whats app or text message for domestic orders.

International: please allow 10 to 15 working days for the courier to be delivered

yes, cash on delivery is available as a payment option for domestic orders only.

Kindly refer to the sizes mentioned in the size chart in case of clothing and in the description in case of accessories.

Our sizing match the industry standard and fit comfortably and with ease. But if you have any questions about a particular product you can message our customer service on hello@cocooncare.in or on 8104330764

We recommend avoiding the use of powerful detergents or bleaching agents, and dry naturally in the shade to retain the original colour and print quality of our products. For more details check our washcare suggestion.

Clothes made from natural bamboo fabric are soft, lightweight, and breathable. Bamboo is also naturally antimicrobial and hypoallergenic, making it ideal for those with eczema or other conditions that cause dry, irritated skin.

Bamboo fabric is desirable because it is extremely soft to the touch, highly absorbent, and even has some natural antibacterial properties to reduce perspiration odor during wear. Because of the softness and smoothness of the fabric, it is ideal for anyone susceptible to skin irritation. The fabrics ability to absorb moisture and porous qualities make it a breathable fabric which also helps regulate skin temperatures. Bamboo clothes resist wrinkling, drape well over the body, and are biodegradable.

Cocoon baby essentials are carefully crafted from the softest fabrics which are made from sustainable sources. Every product has been designed with ease of use and innovation at the front of mind. Our garments are made using materials that help to regulate a baby’s temperature by keeping them warm through winter and cool through summer. Why? Because we believe in making sure your little one is always safe and comfortable.

Yes. All chemical and hazardous
materials testing has been carried out on our products. Our products use factories that are of Oeko-Tex100 standard, which means products are Oeko-Tex 100 certified free from any harmful chemicals or substances.

No, but we wouldn’t worry too much about it, shrinkage is natural for any bamboo product. That being said, try not to overheat our products. Drying with high heat can cause more than 6-8% shrinkage. We would recommend hang to dry where possible and if using a dryer, use the air cycle, no heat.

Even though we do our best to keep our colors on our website as true as possible, each computer/phone screen has its own individual setting, so there can be differences in color. If you have a doubt about the color of a product, please do not hesitate to contact our customer service team on hello@cocooncare.i

We have a no questions asked return policy. Kindly check the page Return Policy for details.

We have free exchange policy. Kindly check the page Exchange Policy for details.

If you have any questions regarding products, our policies, offers, or any other queries you can call us or whats app at 8104330764 between 10am and 6pm from Monday to Friday (excluding Indian public holidays). Alternatively, you can send us an email at hello@cocooncare.in with your name & contact details and we will get back to you as soon as possible.